Overview
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
Great Product for Small Business
Zoho Social allows you to grow your following with ease!
Zoho Social - the must have multi channel social media manager
A really good tool for social media managers
The best social media platform for SMB!
Overall a great scheduling platform!
Effortless Social Media Management with Zoho Social
Zoho Social review
The most engaging social media management tool
A Fantastic Product - I got my social media under control!
Zoho Social -a supe tools for your business
Using Zoho Social to organize and manage posting to multiple platforms
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Twitter (361)9.393%
- Content planning and scheduling (411)9.292%
- LinkedIn (357)9.191%
- Facebook (398)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Professional
$25
Agency
$200
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 8Sentiment analysis(245) Ratings
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
- 8.7Broad channel coverage(340) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.2Content planning and scheduling(411) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 7.7Audience targeting(291) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 8.3Content optimization(339) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 8Automated routing and prioritization(285) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.4Customer interaction histories(316) Ratings
Users can view the entire customer conversation history when responding to a mention.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 8Lead generation(216) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 8.5Content marketing(284) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.3Twitter(361) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9Facebook(398) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.1LinkedIn(357) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 8.8Google+(229) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.2Instagram(327) Ratings
The software allows users to monitor, publish and respond via Instagram.
Reporting/analytics
- 7.8Campaign success analytics(332) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 7.8Competitor analysis(203) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 8.4Role-based user permissions & privileges(270) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 9.3Mobile access(343) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(512)Attribute Ratings
- 8Likelihood to Renew12 ratings
- 8.2Availability2 ratings
- 8.2Performance3 ratings
- 9.4Usability250 ratings
- 9.3Support Rating220 ratings
- 8.2Online Training1 rating
- 8.3Implementation Rating5 ratings
- 7.3Configurability2 ratings
- 8.2Product Scalability3 ratings
- 3.6Ease of integration2 ratings
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(1-25 of 162)Zoho Social allows you to grow your following with ease!
- Ease of connecting multiple accounts
- Great scheduling features
- Simple interface with great analytics
- Haven't had any problems personally.
- Multi channel posting
- Easy scheduling
- Great analytics
- Integration of any size photo or video
- Conversion of videos for each specific site
A really good tool for social media managers
- review post
- comment post
- more options in free plan
Effortless Social Media Management with Zoho Social
- Dashboard to track the SM health
- Smooth posting
- ease of login using SSO and configuration
- Writing post
- Custom analytical elements
- Landing page customisation
- Posting all at one go
- Summary of likes, shares, reach
- customize for different platform
- Analytics can be better
- Paid ad integration in big chunk
- Bulk free stock photos & videos for marketeer
The most engaging social media management tool
- Social media integration
- post automation
- post analytics
- usage of AI in to create post content
- give more flexible payment options for small companies
- more trial period
Easy to use scheduling
- Mobile app for on-the-go access
- Intuitive interface
- Useful features
- More integrations to allow better work flow
How Zoho Social Drove business to me
- Integrates with multiple platforms
- Allows scheduling of post 30 days in advance
- It offers creation tools to encourage results
- Additional free image selection
- Editing of photos using an AI scanner
Great Product!
- Clear structure and organization
- Easy to use interface
- Easy to understand reports
- Simple ability to share across multiple platforms
- Continued linkage between reports across platforms
- More capabilities on the app
- Recurring posts show up more clearly
Divide Your Work into Tenths. Double the Payoff.
Plus, you can schedule a post to repeat monthly or weekly, so you get to test your copy and see how it performs over time.
This makes iteration much easier and experimentation the aim, rather than struggle-bus tour to get nowhere fast.
Defffinitely take a look at this, both desktop and mobile, extremely useful.
Plus there's a free (and extended trial) of their epic Premium features, so you get to enjoy the perks while it helps generate leads-- which will get you the cashflow you need.
Pretty easy.
- Post on 10+ socials at once-- think about that time save!
- One place for metrics across ALL your socials-- Again, Time.
- Easy peasy scheduling
- Smart Queue to boost your reach!
- I want to see them expand to Threads-- if they do, it's GAME OVER
- I'm curious to see what could help menus flow better
- Mobile could use the media picker
It's a game changer.
Gets the job done, good usability and mobile app available
- scheduling posts
- overview of future posts
- usability and intuitive user interface
- possibility to post on facebook personal timeline
- feature to post facebook/instagram stories
- shorten posts for twitter
Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!
- I love it allows you to autopublish in several social media
- Automates work and earns me the time I had to use to publish in social media manually.
- Easy to use
- Loads fast
- Being able to publish in more social media channels
- The ability to post multiple times a week, It just allows to post once a week over a 13 week period
- I would like to see less expensive plans
- I would like to be able to add other groups I have in Facebook
The Ultimate Social Media Command Centre
- Post scheduling
- Social media analytics
- Zoho Social has to improve on making editing social media channels more intuitive. I have not been able to edit my Facebook group that disconnects from the Zoho Social all the time
Best Social Media Handling Application for Start-ups
- Post on Multiple Social Network in Single Click
- Schedule a Post for a Specific Day with Easy
- Use some AI feature during the posting
- It is very easy to use on Desktop & Mobile Application
- It provide us a great way to posting on social media
- Zoho Social work on 100% time without any delay
Amazing product
- Recurrent posting
- Posting in multiple channels
- Add reels
User friendly
- Fast and square
- Esay to use
- User friendly
- Cost of plans
Zoho Social - Pragmatic practical solution for SMEs
For me, it was Brand Health, Scheduling, nice UI, reporting, and multiple platform support. Zoho Social had everything I wanted, so was perfect. The things it doesn't have are few and far between, but I manage as I'm saving 3/4 hours a week by having Zoho. It is perfect for me, and I think it should be perfect for most SMEs.
- Brand Health
- Schedueling
- Simplicity
- Platform Support
- Better Pricing for Teams
- Addons for SalesIQ
- Integrations with other CRMs
- Weekly Planning of posts and content
- Community Management
- Reporting
In my opinion, Zoho Social as less well suited
- Integrating with Hubspot/Mailchimp
- Multiple users for a startup team is a bit pricey
- Web tracking for retargeting
I can't really complain about too many areas, but Zoho Social stands out for its solutions rather than things I'd like to improve. Utilisation is key.
Zoho Social is the best social media app out there PERIOD
- User friendly/easy to navigate
- Automation is great and keeps you in tip top shape
- Zoho Social is all in real time and updates are quick and fast
- Add some more templates for cleaning companies
One of the best in the market
- easy set up
- serving several social media channels at once
- great insights with regards to engagement etc.
However, if you want to incorporate it into your day-to-day work, you might need one of the paid plans.
You can already do a lot with the standard subscription. e.g. content scheduling and planning. And you have a calendar for an overview of your post.
The higher the plan, the more you can do, obviously.
- The "limited publisher" option offers great control over a post before it is uploaded. Only when the assigned approver approves it, the final posting is done.
- The summary reports are very crisp and on-point. The custom dashboard for "Reports" is an added advantage!
- "Monitoring" lets the user add multiple categories that they wish to monitor for their brand. For eg. Reviews, Page search, Hashtag, Mentions, etc.
- Zoho Social can improve publishing features under LinkedIn. Upload PDF carousel, Tag people, etc.
- Provide metrics on Retweets done from the page/profile - Twitter.
- Provide a better view of the competitor insights. Maybe, add it as a separate section under "Reports".
Decent software to help save time
- Notifies me when I receive a social media interaction.
- Helps me to schedule content on a regular basis.
- Allows me to view, at a glance, what my social media posting calendar looks like.
- Perhaps additional integrations with other platforms, such as my Wix and Squarespace sites or my practice management software.
Zoho for the Win!
- Posts to multiple social media channels at once.
- Allows scheduled posts and even recommends high traffic post schedules.
- Includes a bank of free images to use with your posts.
- I have no suggestions. I am extremely happy with this tool.
Social Media without worries with Zoho Social
- Posts across multiple platforms
- Desktop and mobile app work well together
- Notifies if a post does not adhere to platforms guidelines due to size or video
- Able to drag and drop photos on the site
- The calendar of upcoming posts is extremely useful
- The ability to format a post for different platforms within the app
- Love all I have used so far!
Zoho for Small Scale User(s)
This app has a more professional feel to it than competing online software. It may be at times a bit frustrating to manually move the scheduling tool towards the last post scheduled but at the same time this keeps one attentive that s/he should not schedule too far ahead of time.
One of the standout features of Zoho Social is its ability to manage multiple social media accounts from a single dashboard. Users can schedule posts, monitor brand mentions and respond to comments and messages across Facebook, Twitter, LinkedIn, Instagram, and more! This centralized approach saves time and eliminates the need for multiple logins+tabs.
Another feature of Zoho Social is its powerful analytics capabilities. Users can track engagement metrics like likes, comments + shares, as well as measure the success of campaigns and track competitor activity. These insights enable businesses to make data-driven decisions and optimize their media strategy.
- Scheduling
- Metrics
- Engagement
- Monitoring
- Sponsorship by Users in Return for Free Service (i.e., advertising)
- Calendar Optimization Tools
- ChatGPT Integration
Overall, Zoho Social is a powerful social media management tool that can help businesses and marketers streamline their social media workflow and make data-driven decisions. Its robust features and integration capabilities make it a top contender in the social media management space.
Why I Chose Zoho Social
- Bulk Upload Posts
- Messages
- Monitor Google Business Reviews
- Does Not Monitor Instagram Mentions/Tags
- Cannot Bulk Schedule Videos
- Must Connect Personal LinkedIn Profile to Access Page